Terms and Conditions
Welcome to TahoeUnveiled.com (the “Website”)! The Website, and all content and functionality associated with the Website, supports an online platform that allows couples planning their weddings to build a custom Elopement or Micro wedding package (collectively, the “Booking Tool”). Our goal is to make the wedding planning process as easy and transparent as possible. Understanding the terms below will help to ensure that you are aware of the Company’s policies concerning your use of the Booking Tool. Please feel free to contact us directly with any questions.
By using this Booking Tool, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Booking Tool.
Using the Booking Tool
How it Works:
Couples begin the process by selecting the “Build your own Wedding” link on the Website.
They are then guided through a series of questions regarding their desired services (e.g. selecting their desired bouquet type, hair and makeup, musician, etc.).
A price will be clearly stated below each item or service.
Once they have finalized their desired selections, they will be provided an opportunity to review their package before checking out.
An initial non-refundable $500.00 deposit is due at checkout.
After a wedding package is ordered, we will notify the vendors that meet the chosen criteria.
We will then introduce the couple with each vendor via email. One email per vendor will be sent, including a summary of the services booked.
- Each vendor booked through the Booking Tool is responsible for delivering all services in connection with your event. Please note that we are not a wedding planner and will not be directly involved in coordinating your event or overseeing each vendors’ performance.
Once you have been introduced to the vendors that will be providing services at your wedding, our services are complete.
Please note that delivery of rental products and vendor’s travel to your venue is included in the price of all services for the North and South Lake Tahoe Basin (including Truckee). If you change your venue after checkout or decide to book a venue on your own that is located outside the Lake Tahoe basin, vendors may charge additional fees for travel expenses.
If you would like to order additional services or items after completing the checkout on our Website, you may pay the vendor directly for said items. Please note that vendor(s) prices may vary from those listed on our Website.
If you have questions, you are always welcome to contact us. Our email address is Weddings@TahoeUnveiled.com.
Please note that we are not responsible for compliance with or the existence of any venue restrictions, including but not limited to, restrictions on open flames, sand, rice or other toss items, and decorations such as rose petals and other floral and non-floral décor, and are not responsible for any adverse impact on the ceremony as a result of such restrictions. All locations are entered at the individuals’ own risk. We are not liable should any individual associated with the wedding party or guests of wedding party suffer an injury or become physically ill.
Fees and Deposit; Payment Terms; Interest on Late Payments
A non-refundable deposit in the amount of $500.00 is due and payable when you reserve your package.
An additional non-refundable deposit equal to fifty percent (50%) of the remaining balance is due fifteen (15) business days following your order confirmation date.
The non-refundable balance for all wedding services is due 60 days prior to the event.
While we make every effort to maintain prices as quoted, they are subject to change without notice. However, the prices of all services and items ordered at checkout are guaranteed. All transactions are subject to applicable sales tax.
All payments hereunder shall be made in U.S. Dollars. You agree to pay all invoiced amounts due to the Company within ten (10) days from the date of the Company’s invoice. If the balance of the total fee is not received by the Company within 30 days after becoming due, the Company may: (i) charge interest on any such unpaid amounts at a rate of 1% per month or, if lower, the maximum amount permitted under applicable law, from the date such payment was due until the date paid; and (ii) suspend performance for all services until payment has been made in full.
Cancellations and package modifications (including additions and deductions) must be submitted in writing and approved by the Company. Our cancellation policy is as follows:
If you cancel your event within fourteen (14) business days following the order confirmation date, we will retain your $500.00 deposit, but no further payments will be required.
If you cancel your event after this fourteen (14) business day period, but within 60 days prior to the date of your event, the Company will retain your deposit, plus the additional deposit, but no further payments will be required.
If you cancel your event with less than 60 days’ notice, any balance outstanding at the time of cancellation shall be due and payable to the Company and no refunds will be issued.
Rescheduling Your Event
The Company understands that unexpected events may occur that require you to reschedule your event. If you need to reschedule your event, please notify the Company in writing, at least 45 days prior to the scheduled event date. You will receive confirmation of the approval of your request. You are permitted to reschedule your event one time; however, the event must take place within one (1) year from the original wedding date. If the event does not occur within one (1) year from the original wedding date, your package and any subsequent agreement for services will become null and void and the Company shall be entitled to keep the fees paid by you for the wedding. All vendors must be available on the new wedding date; if some are not, you agree to forfeit any deposit paid to said vendor(s). The Company is not responsible for refunding any fees paid to vendors that are unavailable on the new wedding date. Postponements requested less than 45 days prior to the wedding will be considered a cancellation, except as set forth in our Covid-19 Policy below.
COVID-19/Communicable Disease Policy
You acknowledge the presence of the ongoing novel coronavirus (COVID-19) (the “Illness”) pandemic and its impacts on your wedding, including any mask requirements, venue restrictions, and size and group limitations. The pandemic is not an excuse to cancel or reschedule your event unless:
- Your venue is subject to a governmentally mandated restriction preventing you from holding your event at the occupancy level stated in your reservation, or
- You have tested positive for the Illness within fourteen (14) days of the event (subject to documentation evidencing your positive test result).
In the event of the occurrence of one of the foregoing circumstances, we agree to offer all vendor services to you at a later, mutually convenient date and you agree to hold the event at that later, agreed-upon, date and time (the “Rescheduled Services”). The Rescheduled Services shall be offered to you under the same, or substantially similar, terms as contained in the reserved package, and you agree to adhere to the payment terms, obligations and timeframes associated with the original event date. All vendors must be available on the new wedding date; if some are not, you agree to forfeit any deposit paid to said vendor(s). The Company is not responsible for refunding any fees paid to vendors that are unavailable on the new wedding date. Furthermore, if vendor(s) cannot recoup costs already incurred at the time of a request to reschedule (e.g. the florist has already ordered and purchased flowers, or a catering company has already purchased the food, etc.), these funds will not roll over to the new date and you will need to pay for these items prior to the rescheduled wedding date.
An event guest (including but not limited to your immediate family members, and/or members of the wedding party/ies), testing positive for the Illness within fourteen (14) days of the event, will not be considered grounds to reschedule. In such an instance, you agree that the Company shall be made aware of said guest’s/guests’ illness(es) and/or positive test result(s) and the Company will require that said guest(s), and anyone whom may have been exposed to said guests and/or the Illness, not attend the event. It is your responsibility to notify all vendors of any guest’s potential Illness or exposure immediately upon learning of the same. You understand and agree that the Rescheduled Services will be offered for a period of one (1) year after the original event date. If the Rescheduled Services do not occur within one (1) year after the original event date, your package and any subsequent agreement for Rescheduled Services will become null and void and the Company shall be entitled to keep the fees paid by you for the event.
Accessing the Website
We reserve the right to withdraw or amend the Booking Tool, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users. To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete.
Ownership of Copyrights Limited Copyright License and Use of Images
You irrevocably grant the Company the non-exclusive rights to retain, reproduce, adapt, distribute, display, and otherwise use copies of any images taken at your event as documentation of the Company’s experience and capabilities, and for marketing, advertising, and promotional purposes, throughout the universe and in perpetuity. You further consent to the use of your likeness, image, or photograph in connection with the license granted above.
Intellectual Property Rights
The Company name, the terms, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.
Reliance on Information Posted
The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents. Please note that all pictures shown on the Website and Booking Tool are for illustration purposes only and actual products and services may vary. Due to differences in monitors, colors may also appear different to those shown on the Website and Booking Tool. This Website, including the Booking Tool, includes content provided by third parties, including materials provided by third
party vendors. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
Links from the Website
If the Website or Booking Tool contain links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
Disclaimer of Warranties
Your use of the Website, its content, and any services or items obtained through the Website, including the Booking Tool, is at your own risk. the Website, its content, and any services or items obtained through the Website are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied. Neither the Company nor any person associated with the Company makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the Website. without limiting the foregoing, neither the Company nor anyone associated with the Company represents or warrants that the Website, its content, or any services or items obtained through the Website will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, that our site or the server that makes it available are free of viruses or other harmful components, or that the Website or any services or items obtained through the Website will otherwise meet your needs or expectations. To the fullest extent provided by law, the Company hereby disclaims all warranties of any kind, whether express or implied, statutory, or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for particular purpose. the foregoing does not affect any warranties that cannot be excluded or limited under applicable law.
Limitation on Liability
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COLLECTIVE LIABILITY OF THE COMPANY AND ITS SUBSIDIARIES AND AFFILIATES, AND THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, MANAGERS, MEMBERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE AMOUNT YOU HAVE PAID TO THE COMPANY IN THE LAST 12 MONTHS OUT OF WHICH LIABILITY AROSE.
The limitation of liability set out above does not apply to liability resulting from our gross negligence or willful misconduct. The foregoing does not affect any liability that cannot be excluded or limited under applicable law.
Limitation on Time to File Claims
Governing Law and Jurisdiction
Exclusive Dispute Resolution Mechanism
Negotiations. A party shall send written notice to the other party of any Dispute (“Dispute Notice”). The parties shall first attempt in good faith to resolve any Dispute set forth in the Dispute Notice by negotiation and consultation between themselves, including not fewer than three (3) negotiation sessions. If a Dispute is not resolved within twenty-one (21) business days after one party delivers the Dispute Notice to the other party, either party may, by written notice to the other party (the “Escalation to Mediation Date”), initiate mediation.
Mediation. Subject to the preceding Section, the parties may, at any time after the Escalation to Mediation Date, submit the Dispute to any mutually agreed to mediation service for mediation by providing to the mediation service a joint, written request for mediation, setting forth the subject of the dispute and the relief requested. The parties shall cooperate with one another in selecting a mediation service and shall cooperate with the mediation service and with one another in selecting a neutral mediator and in scheduling the mediation proceedings. The parties covenant that they will use commercially reasonable efforts in participating in the mediation. The parties agree that the mediator's fees and expenses and the costs incidental to the mediation will be shared equally between the parties. The parties further agree that all offers, promises, conduct, and statements, whether oral or written, made in the course of the mediation by any of the parties, their agents, employees, experts, and attorneys, and by the mediator and any employees of the mediation service, are confidential, privileged, and inadmissible for any purpose, including impeachment, in any litigation, arbitration, or other proceeding involving the parties, provided that evidence that is otherwise admissible or discoverable shall not be rendered inadmissible or non-discoverable as a result of its use in the mediation.
- Arbitration as a Final Resort. If the parties cannot resolve any Dispute for any reason, including, but not limited to, the failure of either party to agree to enter into mediation or agree to any settlement proposed by the mediator, within one hundred twenty (120) days after the Escalation to Mediation Date, either party may file suit in a court of competent jurisdiction in accordance with the provisions of this Section.
The Company may, in addition to the price stated in the Booking Tool, without notice or your consent, collect and retain for itself commissions or finder’s fees from vendors or other vendors of equipment, materials, supplies, or services related to your event.
Waiver and Severability
Your Comments and Concerns
This website is operated by OFD Productions, LLC, P.O. Box 37, Truckee, CA 96160. All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to: Weddings@tahoeunveiled.com.
Last Modified: February 10, 2021